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Integration Freshdesk

Connect Freshdesk with one of 307 available systems in 5 minutes, without programmers and special knowledge, through the web interface.
Freshdesk integration
+307
available systems

Create integration with Freshdesk yourself,
without programmers

Data source
Data receiver

Integrations

Freshdesk (236 available connectors)
Without restrictions
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How to integrate Freshdesk and other systems
with ApiX Drive

Now you don't need to hire programmers or integrators to automate Freshdesk with other systems.
With ApiX-Drive you can connect and automate these systems in 5 minutes yourself.
Select the online systems to be linked
Specify the actions between systems
Turn on auto-update
The setup will not take more than 5 minutes.

Automation capabilities Freshdesk
with other systems

Configure the rules once, according to which the systems will work.
Exchange data between Freshdesk and other systems according to the specified interval
Integration Freshdesk with other systems
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration with Freshdesk

How is the integration of Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Next, select the service in the web interface you need to integrate with Freshdesk (currently 307 available connectors)
  • Choose what data to transfer from one system to another
  • Turn on auto-update
  • Now the data will be automatically transferred from one system to another.

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with other systems?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available for Freshdesk?

At the moment, we have 307 integrations Freshdesk with other systems
Information about Freshdesk

Freshdesk is a customer support helpdesk for small and medium businesses, individuals and startups. It allows you to conduct comprehensive monitoring of any type of interaction with customers - both by voice and in correspondence. Using the platform, you can store and classify applications and appeals, record conversations, process and respond to messages through a single interface. Freshdesk helps connect a range of customer communication channels including web chat, phone, email and social media. Another important function of the system is SLA management, with its help you can solve urgent tasks as quickly as possible. The service pays special attention to automating communication with customers, allowing you to create response templates and automate a number of internal processes. This includes the Freshdesk self-service portal, which allows customers to help themselves. Separately, it is worth noting the status system used to control the execution of applications. The service also provides opportunities for team work on applications and the formation of their hierarchy. Freshdesk is equipped with a range of tools to improve team productivity. It allows you to evenly distribute requests between operators in automatic mode, set up automation by time or event, send e-mail notifications and offers gamification elements for staff. There are forums, a knowledge base, access levels and the ability to customize settings.


More about work with Freshdesk API
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