- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Telegram
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Telegram
Integration Freshdesk + Telegram
Create integration of Freshdesk and Telegram yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Telegram (163 available connectors)
Without restrictions
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Automation capabilities of
Freshdesk and Telegram
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Telegram.
Transmit data at specified intervals from Freshdesk to Telegram.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Telegram, available actions:
- Send MESSAGE
- Send MESSAGE (your bot)
F.A.Q. on integration of Freshdesk and Telegram
How is integration of Freshdesk and Telegram carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Telegram?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Telegram
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Telegram
The Telegram messenger, very popular all over the world, provides its users with a huge number of opportunities. In addition to the usual messaging and voice calls, you can create secret chats, channels, and groups. The presence of a special API makes it possible to develop various bots. Advanced functionality has turned Telegram into a successful channel for advertising campaigns, this messenger is readily used by support services. More
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