- First, you need to register in ApiX-Drive
- Choose what data to transfer from Facebook to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Facebook to Freshdesk
Integration Facebook + Freshdesk
Create integration of Facebook and Freshdesk yourself, without programmers
Other available integrations
Facebook (245 available connectors)
Freshdesk (245 available connectors)
Without restrictions
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Automation capabilities of
Facebook and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Facebook to Freshdesk.
Transmit data at specified intervals from Facebook to Freshdesk.
Data source: Facebook, available actions:
- Get LEADS (new)
- Get account STATISTICS (by period)
- Get account STATISTICS (linear forecast)
- Get account STATISTICS (by days)
- Get groups STATISTICS (by period)
- Get groups STATISTICS (by days)
- Get campaign STATISTICS (by period)
- Get campaign STATISTICS (linear forecast)
- Get campaign STATISTICS (by days)
- Get ads STATISTICS (by days)
- Get BALANCE
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Facebook and Freshdesk
How is integration of Facebook and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Facebook with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Facebook and Freshdesk
Information about Facebook
The social network Facebook belongs to the eponymous company Facebook Inc. It is used by about 2 billion people from different countries around the world. The network allows you to actively communicate with friends, upload photos and videos, create various communities of interest, and much more. It is a useful tool for advertising various products and services. It won't be a big exaggeration to say that Facebook has long been an important part of the modern world and a successful channel for marketing campaigns. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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