- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to ClickSend
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to ClickSend
Integration Freshdesk + ClickSend
Create integration of Freshdesk and ClickSend yourself, without programmers
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Automation capabilities of
Freshdesk and ClickSend
Transmit data at specified intervals from Freshdesk to ClickSend.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Add CONTACT
- Send SMS
- Send transactional EMAIL
- Delete CONTACT
F.A.Q. on integration of Freshdesk and ClickSend
How is integration of Freshdesk and ClickSend carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with ClickSend?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
The ClickSend cloud platform provides a wide range of business communication tools. Its users can organize multichannel inbound and outbound communication with their clients via SMS, MMS, email, fax, voice messages, Rich Media, Direct Mail and other services. With the help of ClickSend, it is possible to plan and automate all types of communication, managing them through the site interface. The service offers to rent a virtual phone number in different countries of the world, allows you to send SMS via email clients, and also supports integration with a number of third-party systems via API or SDK. More
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