- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Salesforce CRM
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Salesforce CRM
Integration Freshdesk + Salesforce CRM
Connect Freshdesk and Salesforce CRM via web interface in 5 minutes, without programmers and special knowledge.
Create integration of Freshdesk and Salesforce CRM yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Salesforce CRM (245 available connectors)
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Automation capabilities of
Freshdesk and Salesforce CRM
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Salesforce CRM.
Transmit data at specified intervals from Freshdesk to Salesforce CRM.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Salesforce CRM, available actions:
- Create ACCOUNT
- Create POSSIBILITY
- Create TASK
- Create ORDER
- Create COMPANY
- Create CONTACT
- Create LEAD
F.A.Q. on integration of Freshdesk and Salesforce CRM
How is integration of Freshdesk and Salesforce CRM carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Salesforce CRM?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Salesforce CRM
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Salesforce CRM
The Salesforce CRM CRM platform offers users a range of solutions for customer relationship management, team customization, as well as marketing automation, analytics, customer service, and self-service application development. The company, which was founded in the United States in 1999, estimates that more than 150,000 companies worldwide are using its capabilities, including retailers, the financial sector, transportation companies, government and charitable organizations, and more. More
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