Integration ClickUp + Freshdesk

Cloud service ClickUp provides a set of tools for collaborating on projects and tasks. Through it, you can create tasks and to-do lists, documents, wiki pages and knowledge bases. There is the possibility of maintaining tables, sending and receiving emails, scheduling tasks / projects and scheduling. ClickUp includes a system of reminders about tasks and events, monitoring mentions, tracking goals and tracking work progress. There is also time tracking, a flexible reporting system, a resource management module and a screen sharing option, as well as task commenting and online chat. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More