Integration Freshdesk + AWeber

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

The AWeber online service provides extensive functionality for organizing email marketing campaigns and automating mailing lists. Here you can flexibly manage the subscriber base and structure it according to different criteria. There is a drag and drop email and landing page builder, as well as a database of ready-made email templates and design templates for LP. AWeber allows you to turn emails on websites and blogs into email campaigns, manage web push notifications, track subscriber activity, use an autoresponder and scheduling campaigns. More than 850 integrations with external services and platforms are available to users. More