- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Intercom
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Intercom
Integration Freshdesk + Intercom
Create integration of Freshdesk and Intercom yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Intercom (245 available connectors)
Without restrictions
Get a 14-day
trial access
trial access
Automation capabilities of
Freshdesk and Intercom
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Intercom.
Transmit data at specified intervals from Freshdesk to Intercom.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Intercom, available actions:
- Create USER / LEAD
F.A.Q. on integration of Freshdesk and Intercom
How is integration of Freshdesk and Intercom carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Intercom?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Intercom
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Intercom
Intercom service specializes in organizing company communication with clients and automating marketing activities and the sales process. The platform has been operating on the market since 2011. Its tools include its own online chat, customizable chat bots, the ability to automatically send messages to customers on a website or in a mobile application, including creating a message chain, options for personalizing messages using customer information, a system for redistributing leads between managers, a flexible system reports and much more. More
Are you the owner or developer of a service
that we don’t have?
that we don’t have?
Find out on what conditions we can implement the integration
with your service on this page
with your service on this page