- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Slack
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Slack
Integration Freshdesk + Slack
Create integration of Freshdesk and Slack yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Slack (245 available connectors)
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Automation capabilities of
Freshdesk and Slack
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Slack.
Transmit data at specified intervals from Freshdesk to Slack.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Slack, available actions:
- Send MESSAGE (channel)
- Send MESSAGE (personal)
F.A.Q. on integration of Freshdesk and Slack
How is integration of Freshdesk and Slack carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Slack?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Slack
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Slack
Slack messaging platform is one of the most popular tools for organizing communication processes in a business environment. It already has over 10 million users worldwide. Creating a working channel in Slack allows you to collect all the tools and files for the project in one place, where there is also a convenient exchange of messages and all working communication is collected with the possibility of subsequent search in the archive. The platform is also available on mobile devices, which allows it to be used in any environment. More
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