- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Webhooks
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Webhooks
Integration Freshdesk + Webhooks
Create integration of Freshdesk and Webhooks yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Webhooks (163 available connectors)
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Automation capabilities of
Freshdesk and Webhooks
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Webhooks.
Transmit data at specified intervals from Freshdesk to Webhooks.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Webhooks, available actions:
- Send DATA (Custom)
- Send DATA
F.A.Q. on integration of Freshdesk and Webhooks
How is integration of Freshdesk and Webhooks carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Webhooks?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Webhooks
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Webhooks
The Webhook mechanism is designed to notify system users about any event that has occurred. For example, if using a regular API you need to constantly send requests to the server, then in the case of Webhook, the server itself will send data to the address specified for it. Which events you need to notify the user about depends on the service. This can be, for example, a change in the state of an account or a notification about a change in the status of a sent letter. More
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