Integration Crove + Freshdesk

The Crove cloud platform provides functionality for digital workflow automation. With its help, companies and entrepreneurs can automatically create, edit and distribute documents for various purposes. An extensive library of templates organized by type of activity helps them to do this: marketing, education, finance, real estate, law, insurance, etc. With Crove's tools, you can quickly and easily generate invoices, hiring documents, contracts, and more. It is possible to edit templates in their entirety or their individual parts (body, header, footer), add images, publish documents and provide access via a link. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More