Integration Freshdesk + Worksection

Connect Freshdesk and Worksection via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Worksection integration

Create integration of Freshdesk and Worksection yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Worksection

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Worksection.
Integration of Freshdesk and Worksection
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Worksection, available actions:
  • Create TASK
  • Create SUBTASK
  • Create PROJECT

F.A.Q. on integration of Freshdesk and Worksection

How is integration of Freshdesk and Worksection carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Worksection
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Worksection

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Worksection?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Worksection
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Worksection

Worksection system specializes in project management, providing clients with a wide range of tools for planning and organizing projects, managing communications within it, and obtaining detailed reports. Depending on the version of the service, the minimum number of active projects and users is 10, and the maximum is not limited. You can also invite clients and partners of the company to the project, who take an active part in the work of the team and can track the speed and efficiency of work, leave comments and invite outside specialists to the team. The system also offers customers a mobile version for iOS and Android. More

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