- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Worksection
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Worksection
Integration Freshdesk + Worksection
Create integration of Freshdesk and Worksection yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Worksection
Transmit data at specified intervals from Freshdesk to Worksection.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Create TASK
- Create SUBTASK
- Create PROJECT
F.A.Q. on integration of Freshdesk and Worksection
How is integration of Freshdesk and Worksection carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Worksection?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Worksection system specializes in project management, providing clients with a wide range of tools for planning and organizing projects, managing communications within it, and obtaining detailed reports. Depending on the version of the service, the minimum number of active projects and users is 10, and the maximum is not limited. You can also invite clients and partners of the company to the project, who take an active part in the work of the team and can track the speed and efficiency of work, leave comments and invite outside specialists to the team. The system also offers customers a mobile version for iOS and Android. More
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