Integration Ecwid + Freshdesk

Connect Ecwid and Freshdesk via web interface in 5 minutes, without programmers and special knowledge.
Ecwid integration
Freshdesk integration

Create integration of Ecwid and Freshdesk yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Ecwid and Freshdesk

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Ecwid to Freshdesk.
Integration of Ecwid and Freshdesk
Data source: Ecwid, available actions:
  • Get ORDERS (modified)
  • Get ORDERS (new)
  • Get ORDERS by stage (modified)
  • Get CLIENTS (new)
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration of Ecwid and Freshdesk

How is integration of Ecwid and Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Ecwid to Freshdesk
  • Turn on auto-update
  • Now the data will be automatically transferred from Ecwid to Freshdesk

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Ecwid with Freshdesk?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Ecwid and Freshdesk
Information about Ecwid

The Ecwid service is best suited for beginner and intermediate projects. It allows you to create an online store and embed it on a website or page in a company's social network. Other tools include managing multiple storefronts from a single panel, selling coupons and wholesale prices, integrating payment and delivery services, etc. One of the interesting features of Ecwid is the provision of a starter one-page site, which is supposed to host the created store. According to the creators of this AJAX application, it has already been used by more than 1,500,000 clients in 175 countries around the world. More

Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

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