- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to SendGrid
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to SendGrid
Integration Freshdesk + SendGrid
Create integration of Freshdesk and SendGrid yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
SendGrid (163 available connectors)
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Automation capabilities of
Freshdesk and SendGrid
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to SendGrid.
Transmit data at specified intervals from Freshdesk to SendGrid.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: SendGrid, available actions:
- Add CONTACT
- Delete CONTACT
F.A.Q. on integration of Freshdesk and SendGrid
How is integration of Freshdesk and SendGrid carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with SendGrid?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and SendGrid
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about SendGrid
The SendGrid service is an email delivery management system for business clients that has been on the market since 2009. The specialization of this cloud solution is the automation of email campaigns, with options for segmenting subscribers, personalizing letters, using a message designer, testing mailing systems, etc. Clients have ample opportunities to customize the system of transactional and marketing letters of the company, for example, registration confirmations, reports on actions taken, distribution of letters with notifications, etc. More
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