Integration Freshdesk + PrestaShop

Connect Freshdesk and PrestaShop via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
PrestaShop integration

Create integration of Freshdesk and PrestaShop yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and PrestaShop

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to PrestaShop.
Integration of Freshdesk and PrestaShop
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: PrestaShop, available actions:
  • Change order STAGE

F.A.Q. on integration of Freshdesk and PrestaShop

How is integration of Freshdesk and PrestaShop carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to PrestaShop
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to PrestaShop

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with PrestaShop?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and PrestaShop
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about PrestaShop

The open source PrestaShop platform is designed to build a fully functional online store. The company has existed on the world market since 2007 and more than 300,000 stores are already using its capabilities. After creating their store and customizing it to their needs in terms of product listing, payment, shipping and other tools, users can then visit the PrestaShop Addons store and purchase the add-ons they need from third-party developers. More

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