- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Viber
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Viber
Integration Freshdesk + Viber
Create integration of Freshdesk and Viber yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Viber (163 available connectors)
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Automation capabilities of
Freshdesk and Viber
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Viber.
Transmit data at specified intervals from Freshdesk to Viber.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Viber, available actions:
- Send MESSAGE
F.A.Q. on integration of Freshdesk and Viber
How is integration of Freshdesk and Viber carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Viber?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Viber
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Viber
Viber is a messenger with over a billion registered users worldwide. The main function of Viber is text messaging, and you can also transfer various types of files with it. In addition, the creators of Viber added to the list of its capabilities making calls, both voice and video. For business users, Viber may be interested in the possibility of creating Public Accounts, which give access to a wide audience of the application and allow you to promote your products or services. More
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