- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Omnicell
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Omnicell
Integration Freshdesk + Omnicell
Create integration of Freshdesk and Omnicell yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Omnicell (163 available connectors)
Without restrictions
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Automation capabilities of
Freshdesk and Omnicell
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Omnicell.
Transmit data at specified intervals from Freshdesk to Omnicell.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Omnicell, available actions:
- Send SMS
- Send to VIBER
F.A.Q. on integration of Freshdesk and Omnicell
How is integration of Freshdesk and Omnicell carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Omnicell?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Omnicell
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Omnicell
The Lifecell Omnicell omnichannel marketing platform was launched by mobile operator Lifecell in 2019. Users can create mass SMS mailings to numbers of mobile operators in Ukraine, including targeted SMS, as well as send interactive messages in Viber and BiP messengers. If necessary, customers can embed Lifecell Omnicell into their CRM and CMS systems. More
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