Integration Freshdesk + Hunter.io

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Hunter.io is a platform for contact discovery and email outreach. The tool combines lead generation, email verification, and email campaign management. Domain search lets you find employees of any company by name or website, email search provides verified email addresses based on a person's name, and a verifier prevents bounces and protects sender reputation. The discovery module identifies leads based on their ideal customer profile. The campaign tool ensures personalized emails with optimized delivery. Capabilities for working with large data volumes are available through bulk operations and system integrations. More