Integration Freshdesk + Hunter.io

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Hunter is a popular service for finding e-soil addresses. The Hunter system collects and organizes information about companies and organizations posted on a variety of web pages and provides it to users in a convenient form. You can find company addresses by its domain name. The service creates a collection of email addresses associated with a domain, distributing them by department, indicating the level of accuracy of the address, as well as the sources of information. In addition, the service has a tool that allows you to check a specific address for belonging to an organization. More