Integration Pagescreen + Freshdesk

The Pagescreen platform provides users with a range of tools for monitoring websites. Using this service, you can automate the process of creating screenshots of web pages on a given schedule or when any changes appear on them. The service also automatically sends notifications about changes through the selected communication channels: email, Slack or webhooks. With Pagescreen, users can save and organize screenshots in an archive. In addition, there is the ability to monitor multiple sites at the same time and manage data. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More