- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Omnisend
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Omnisend
Integration Freshdesk + Omnisend
Create integration of Freshdesk and Omnisend yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Omnisend
Transmit data at specified intervals from Freshdesk to Omnisend.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Create/Update CONTACT
F.A.Q. on integration of Freshdesk and Omnisend
How is integration of Freshdesk and Omnisend carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Omnisend?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Omnisend provides tools for implementing omnichannel marketing strategies, integrating email campaigns, SMS, and web push notifications into a single workflow. Users have access to a campaign editor with customizable templates, pre-built automations, open and click analytics, and in-depth performance reporting. The platform integrates with popular e-commerce platforms, helping sync customer data and deliver personalized messages at the right time. This allows businesses to optimize customer communications and analyze interactions across multiple channels. More
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