- First, you need to register in ApiX-Drive
- Choose what data to transfer from Box to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Box to Freshdesk
Integration Box + Freshdesk
Create integration of Box and Freshdesk yourself, without programmers
Other available integrations
Box (257 available connectors)
Freshdesk (257 available connectors)
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Automation capabilities of
Box and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Box to Freshdesk.
Transmit data at specified intervals from Box to Freshdesk.
Data source: Box, available actions:
- Get FILES (modified)
- Get FILES (new)
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Box and Freshdesk
How is integration of Box and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Box with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 288+ integrations beside Box and Freshdesk
Information about Box
Box cloud service provides an extensive set of tools for storing and sharing files, as well as managing content: text documents, photos and other graphics, videos, spreadsheets, etc. You can download and work with them through the website, mobile application or synchronization with the desktop - both online and offline. Box has extensive opportunities for integration with third-party systems, and several more sub-services: Box Relay for automating work and business processes and Box Platform for developing add-ons via API. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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