- First, you need to register in ApiX-Drive
- Choose what data to transfer from UserEcho to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from UserEcho to Freshdesk
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Integration UserEcho + Freshdesk
Create integration of UserEcho and Freshdesk yourself, without programmers
Other available integrations
UserEcho (154 available connectors)
Freshdesk (246 available connectors)
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Automation capabilities of
UserEcho and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from UserEcho to Freshdesk.
Transmit data at specified intervals from UserEcho to Freshdesk.
Data source: UserEcho, available actions:
- Get DATA
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of UserEcho and Freshdesk
How is integration of UserEcho and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate UserEcho with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside UserEcho and Freshdesk
Information about UserEcho
The UserEcho service helps to provide customer support to the company using different channels and improve the efficiency of the process of interaction with current and potential customers. UserEcho tools include EchoForum, EchoDesk technical support system, EchoChat and EchoSmart information base. The service is available for use not only on the desktop version, but also on mobile devices. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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