Integration Plutio + Freshdesk

Plutio is an all-in-one online business platform that effectively combines the tools of a number of separate services. Its important feature is considered to be ample opportunities for customizing sites, allowing you to flexibly customize the appearance of the interface, brand pages, change menu options, etc. Plutio also provides a multifunctional drag and drop editor for quotes, invoices, forms, schedules and other content. In addition, the service has built-in communication tools, workflow management options and various data display formats (lists, tables, cards, calendar, kanban boards, etc.). More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More