- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to HelpCrunch
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to HelpCrunch
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Integration Freshdesk + HelpCrunch
Connect Freshdesk and HelpCrunch via web interface in 5 minutes, without programmers and special knowledge.
Create integration of Freshdesk and HelpCrunch yourself, without programmers
Other available integrations
Freshdesk (237 available connectors)
HelpCrunch (237 available connectors)
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Automation capabilities of
Freshdesk and HelpCrunch
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to HelpCrunch.
Transmit data at specified intervals from Freshdesk to HelpCrunch.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: HelpCrunch, available actions:
- Add TAG to contact
- Update CONTACT
- Update chat OWNER
- Update RESPONSIBLE DEPARTMENT for chat
- Update CHAT status
- Send chat MESSAGE
- Create CONTACT
- Delete CONTACT
- Delete TAG from contact
F.A.Q. on integration of Freshdesk and HelpCrunch
How is integration of Freshdesk and HelpCrunch carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with HelpCrunch?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 258+ integrations beside Freshdesk and HelpCrunch
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about HelpCrunch
The HelpCrunch platform provides businesses with a number of online marketing tools, allowing them to efficiently interact with the audience through a number of relevant communication channels. The main ones are a built-in business messenger, online chat with a chatbot, email marketing tools, a shared inbox, mobile applications and an SDK. Thanks to the HelpCrunch service, entrepreneurs can effectively use different online communication channels through a single convenient platform. It makes it possible to collect more leads, turning them into real customers and sales. More
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