- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Apifonica
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Apifonica
Integration Freshdesk + Apifonica
Create integration of Freshdesk and Apifonica yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Apifonica (163 available connectors)
Without restrictions
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Automation capabilities of
Freshdesk and Apifonica
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Apifonica.
Transmit data at specified intervals from Freshdesk to Apifonica.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Apifonica, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and Apifonica
How is integration of Freshdesk and Apifonica carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Apifonica?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Apifonica
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Apifonica
Apifonica communication platform helps businesses communicate and interact with their audience via SMS, voice calls, as well as Telegram, Facebook Messenger, Viber and WhatsApp. It can be used to send marketing, informational, service mailings, urgent alerts and trigger notifications, create custom online chats and chat bots, polls and quizzes, send passwords for two-factor authentication, etc. Apifonica provides virtual numbers for two-way communication, mailing auto-logging and reporting, supports speech recognition and generation, converting text into voice messages. More
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