Integration Apifonica

Apifonica online platform provides a set of tools for multi-channel communication between a business and its customers. She helps companies and entrepreneurs connect with their audience through SMS, voice calls, social media and instant messengers. With its help, you can send automatic service notifications, notifications about the placement or delivery of orders, information or marketing mailings, etc. Apifonica functionality is available both through the internal interface and through the API. The service supports the creation of custom online chats that can be integrated with a website, CRM system, helpdesk service, or contact center software. The platform also provides opportunities for launching bulk SMS mailings, sending polls and quizzes, trigger notifications, urgent notifications, and there is also an option for two-factor authentication. Apifonica API allows you to send mailings through a number of communication channels, including SMS, Telegram, Facebook Messenger, Viber and WhatsApp. In the event that the subscriber is unavailable through the selected communication channel, the service will automatically duplicate the message through an alternative channel. Among other features of Apifonica, it is worth noting the automatic logging of mailings and all other communications with clients, tracking and reporting, virtual mobile numbers with codes for more than 100 countries of the world for receiving incoming messages and calls. There is also a speech recognition and generation module, a chatbot constructor, an SDK for mobile applications, and a function for converting text into voice messages.