Integration WuFoo + Freshdesk

WuFoo is an online form creation platform. Users can use self-created forms to collect leads, enable payment options, conduct surveys, set up registrations, and more. The service provides hundreds of ready-made templates that can be modified using a simple drag-and-drop method. Also among the WuFoo tools are options for creating dynamic forms, the ability to insert media files, connecting payment forms using the services of popular payment systems, results analytics, as well as integration with popular instant messengers, email services, CMS platforms and other third-party applications. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More