- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to WebSMS
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to WebSMS
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Integration Freshdesk + WebSMS
Create integration of Freshdesk and WebSMS yourself, without programmers
Other available integrations
Freshdesk (246 available connectors)
WebSMS (163 available connectors)
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Automation capabilities of
Freshdesk and WebSMS
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to WebSMS.
Transmit data at specified intervals from Freshdesk to WebSMS.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: WebSMS, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and WebSMS
How is integration of Freshdesk and WebSMS carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with WebSMS?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and WebSMS
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about WebSMS
The WebSMS platform provides users with SMS messaging and other SMS services. In addition to SMS messaging, users also have access to tools for mass messaging via Viber and e-mail. Also, users can organize the reception of SMS messages, check the relevance of the subscriber base using HLR requests, send voice messages through incoming calls, replenish the subscriber base through subscription forms or SMS requests, it is also offered the possibility of sending to the bases of the QIWI payment system, for example, in if the user does not have his own base. More
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