Integration Freshdesk + Google Search Console

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Google Search Console is a service created by Google for use by webmasters. A variety of tools provided by the service make it possible to adjust the visibility of user sites, as well as analyze visitor statistics and evaluate site traffic by various parameters, as well as receive data on page indexing. The service is integrated with Google Adwords and allows you to effectively set up marketing campaigns to promote your website. Also among the Google Search Console options are checking the sitemap, setting the type of domain in the search results, evaluating the site structure, etc. More