- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Freshworks
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Freshworks
Integration Freshdesk + Freshworks
Connect Freshdesk and Freshworks via web interface in 5 minutes, without programmers and special knowledge.
Create integration of Freshdesk and Freshworks yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Freshworks (245 available connectors)
Without restrictions
Get a 14-day
trial access
trial access
Automation capabilities of
Freshdesk and Freshworks
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Freshworks.
Transmit data at specified intervals from Freshdesk to Freshworks.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Freshworks, available actions:
- Add TASK to deal
- Add NOTE to contact
- Add NOTE to deal
- Update DEAL
- Create CONTACT
- Create DEAL
F.A.Q. on integration of Freshdesk and Freshworks
How is integration of Freshdesk and Freshworks carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Freshworks?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Freshworks
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Freshworks
Freshworks is a CRM platform with a range of options for managing sales, marketing, customer service, and more. There is also an IT support module, personnel management and a number of other features. The system was created in 2010 and for 2021 it is used by more than 40,000 companies from around the world. It has its own Freshdesk customer support software, Freshchat online chat module with built-in AI-based chat bots, Freshcaller cloud telephony system, as well as tools for lead generation, email marketing, landing page development, statistics and analytics of various business indicators. etc. More
Are you the owner or developer of a service
that we don’t have?
that we don’t have?
Find out on what conditions we can implement the integration
with your service on this page
with your service on this page