Integration Freshdesk + Afilnet

Connect Freshdesk and Afilnet via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Afilnet integration

Create integration of Freshdesk and Afilnet yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Afilnet

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Afilnet.
Integration of Freshdesk and Afilnet
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Afilnet, available actions:
  • Send SMS

F.A.Q. on integration of Freshdesk and Afilnet

How is integration of Freshdesk and Afilnet carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Afilnet
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Afilnet

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Afilnet?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Afilnet
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Afilnet

The Spanish online communication and marketing platform Afilnet allows you to create and manage bulk SMS-mailings (advertising, service, informational), includes a set of SMS-marketing tools, supports the preparation of email-mailings and sending automatic voice calls. Other Afilnet features include SMS and email certification, third-party software integration via API and WhatsApp Business API, online chat with chatbots, double authentication, and one-time password delivery. Cloud data storage, instant messaging option, QR code generator and other features are available. More

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