- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Afilnet
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Afilnet
Integration Freshdesk + Afilnet
Create integration of Freshdesk and Afilnet yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Afilnet
Transmit data at specified intervals from Freshdesk to Afilnet.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and Afilnet
How is integration of Freshdesk and Afilnet carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Afilnet?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
The Spanish online communication and marketing platform Afilnet allows you to create and manage bulk SMS-mailings (advertising, service, informational), includes a set of SMS-marketing tools, supports the preparation of email-mailings and sending automatic voice calls. Other Afilnet features include SMS and email certification, third-party software integration via API and WhatsApp Business API, online chat with chatbots, double authentication, and one-time password delivery. Cloud data storage, instant messaging option, QR code generator and other features are available. More
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