Integration Formium + Freshdesk

Formium is a modern form builder that integrates easily with component libraries and design systems. It supports individual and team collaboration by helping users create, edit, and publish forms and surveys through third-party apps without coding skills. It also has its own built-in drag-and-drop form builder with support for variables, conditional logic and hidden fields. Formium also allows using React SDK tools to render forms and surveys directly in the interface of sites and applications. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More