Integration Fluent Forms Pro + Freshdesk

The Fluent Forms service helps users create and edit online forms on the WordPress CMS in no-code mode. In particular, subscription forms, surveys, payments, postings, registrations, multi-page forms, etc. For these purposes, users can use the drag-and-drop editor or template directory. In addition to standard forms, the Fluent Forms interface allows you to create forms with support for conditional logic and interactive forms. Through the service interface, you can automate the distribution of email/SMS notifications to users who have filled out the form or subscribed to the newsletter. It is possible to integrate the created forms with payment systems (PayPal, Stripe) and CRM. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More