Integration Ghost + Freshdesk

The open source blogging platform Ghost provides powerful capabilities for content creators and publishers. It contains a number of tools for developing websites, posting articles and other materials, launching newsletters and managing subscriptions. With its functionality, bloggers can create a professional website without any skills or outside help. For these purposes, a built-in no-code editor and an extensive catalog of themes is available here. Ghost also offers a variety of media content formats, including images, audio, video, GIF and more. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More