- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to TheTexting
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to TheTexting
Integration Freshdesk + TheTexting
Create integration of Freshdesk and TheTexting yourself, without programmers
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Automation capabilities of
Freshdesk and TheTexting
Transmit data at specified intervals from Freshdesk to TheTexting.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and TheTexting
How is integration of Freshdesk and TheTexting carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with TheTexting?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
TheTexting cloud service offers SMS API and SMS gateways for organizing mass text mailings: advertising, informational, marketing, etc. It covers over 200 countries, but is most popular in the US and Canada. Users can integrate the service with their applications via REST API or SMPP/HTTP/SOAP protocols. The platform bandwidth allows sending up to 50 messages per second and supports free processing of incoming SMS (2 Way Texting). The Phone Number Lookup API option is also available here to manage the database in order to filter out inactive subscribers. More
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