- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Simla
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Simla
Integration Freshdesk + Simla
Create integration of Freshdesk and Simla yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Simla
Transmit data at specified intervals from Freshdesk to Simla.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Create TASK
- Create ORDER
F.A.Q. on integration of Freshdesk and Simla
How is integration of Freshdesk and Simla carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Simla?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
The Simla.com CRM platform is ideal for small businesses and eCommerce. It allows you to combine all channels of communication with customers in a single interface: phone calls, SMS, Email, Telegram, Instagram, WhatsApp, Facebook Messenger, online chats, etc. With its help, you can manage and segment the customer base, track transactions and orders, distribute tasks between managers, manage the assortment of stores and inventory, automate routine processes. Integration with a number of external systems is also available here, including WooCommerce, PrestaShop, VTEX, Shopify and Magento, and there is also a 14-day trial period. More
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