Integration Freshdesk + Reply.io

Connect Freshdesk and Reply.io via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Reply.io integration

Create integration of Freshdesk and Reply.io yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Reply.io

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Reply.io.
Integration of Freshdesk and Reply.io
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Reply.io, available actions:
  • Create / Change CONTACT
  • Delete CONTACT

F.A.Q. on integration of Freshdesk and Reply.io

How is integration of Freshdesk and Reply.io carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Reply.io
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Reply.io

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Reply.io?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Reply.io
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Reply.io

The Reply service provides users with tools for automating the sales process, including setting up an email communication system. Thanks to the platform, the sales department can create automated personal responses to customers, respond to leads immediately after they are received, and more. Users are given several tariff plans to choose from, and there is also a free 14-day period. A wide range of integrations is offered, including with popular CRM systems, and integration with the user's project through the API is also available. More

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