Integration Freshdesk + MailerLite Classic

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

MailerLite Classic is still actively used by companies that prefer the legacy interface of this email platform. Synchronizing this software with third-party systems eliminates the need for manual data transfer. By linking services, you can directly export leads from CRMs, online stores, web forms, and advertising accounts to your address books. Regular automatic list replenishment ensures timely delivery of email sequences to new recipients. This approach completely eliminates manager typos, prevents missed hot leads, and allows the team to focus on scaling sales. More