Integration forms.app + Freshdesk

Forms.app is a multifunctional service for creating online forms, surveys and quizzes. It supports manual and automatic development with the participation of an AI generator. An equally important tool of the platform is the built-in online order form designer, which allows you to accept payments via Stripe and PayPal. There is also a large selection of integrations with external software, with which you can flexibly automate work processes. When creating forms on Forms.app, an extensive catalog of templates with configuration and customization tools is available. The created content is available for placement on landing pages or distribution via a link. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More