- First, you need to register in ApiX-Drive
- Choose what data to transfer from Discord to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Discord to Freshdesk
Integration Discord + Freshdesk
Create integration of Discord and Freshdesk yourself, without programmers
Other available integrations
Discord (245 available connectors)
Freshdesk (245 available connectors)
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Automation capabilities of
Discord and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Discord to Freshdesk.
Transmit data at specified intervals from Discord to Freshdesk.
Data source: Discord, available actions:
- Get MESSAGES (new)
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Discord and Freshdesk
How is integration of Discord and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Discord with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Discord and Freshdesk
Information about Discord
Discord messenger offers a set of features for text messaging, audio and video calls in private and public chats. The service appeared in 2015 and is available as a web application, PC program and mobile application. Its functionality allows you to add users to chat channels, assign them roles and access levels. You can create voice chats and video conferences with up to 50 participants, as well as shopping channels and channels with announcements. There is a catalog of bots from official and third-party developers that can be added to Discord servers. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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