Integration AidaForm + Freshdesk

AidaForm is a web form builder service with a wide range of features. With it, you can create forms of various types: for receiving orders, registering, sending feedback, rating, etc. The service supports not only single-page, but also multi-page forms, similar to landing pages. Another useful feature of AidaForm is the ability to create tests and quizzes (quizzes). Users can add any number of fields to forms and customize their appearance, thanks to dozens of ready-made templates and an extensive library of design themes. Forms are easily customizable in a block editor, and PayPal integration allows you to use them to accept online payments. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More