Integration Reform + Freshdesk

Reform's no-code form builder allows users to quickly and easily create and publish different types of forms. The platform provides the opportunity to develop them from scratch or based on templates from the built-in library. In the service catalog, layouts of sales funnels and other marketing forms, feedback collection forms, application forms, etc. are available. Using the platform, you can create single-page and multipage forms of various types without design or coding skills, including forms with conditional logic. The service offers the ability to embed forms on external sites or publish them on Reform hosting. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More