Integration Jotform + Freshdesk

Jotform's online form builder allows you to create them from scratch and edit them without programming skills. Users can also use ready-made themes for forms or place their own corporate colors, fonts and logos on them. Using the service, you can develop forms of various types, including payment, card, application templates, approvals, tables and PDF documents. Other Jotform features include a wide range of integrations with over 150 external platforms. Also available here is a report designer, themes and widgets with additional functions for forms: analytics, maps, videos, social networks, etc. Separately, a corporate version of Jotform Enterprise with an expanded set of business features is presented. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More