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Integration Freshdesk + Zoom

Connect Freshdesk and Zoom via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Zoom integration

Create integration of Freshdesk and Zoom yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Zoom

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Zoom.
Integration of Freshdesk and Zoom
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Zoom, available actions:
  • Add PARTICIPANT to a conference
  • Create new CONFERENCE

F.A.Q. on integration of Freshdesk and Zoom

How is integration of Freshdesk and Zoom carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Zoom
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Zoom

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Zoom?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 258+ integrations beside Freshdesk and Zoom
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Zoom

Zoom is a service for conducting remote conferences, including using video solutions, chats, telephony systems, etc. The platform was introduced to the market in 2013. The service can be used in industries where there is a need for constant communication with customers or frequent meetings between employees, and one of the main areas of its use has become online webinars. Users have a choice of several pricing plans, including a free plan that allows up to 100 participants and imposes a 40-minute limit on group conferences. More

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