- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Smartsheet
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Smartsheet
Integration Freshdesk + Smartsheet
Connect Freshdesk and Smartsheet via web interface in 5 minutes, without programmers and special knowledge.
Create integration of Freshdesk and Smartsheet yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Smartsheet (245 available connectors)
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Automation capabilities of
Freshdesk and Smartsheet
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Smartsheet.
Transmit data at specified intervals from Freshdesk to Smartsheet.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Smartsheet, available actions:
- Add COMMENT to a line
- Add ROW
- Update ROW
F.A.Q. on integration of Freshdesk and Smartsheet
How is integration of Freshdesk and Smartsheet carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Smartsheet?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Smartsheet
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Smartsheet
The Smartsheet Cloud Platform provides a set of collaboration, optimization, and task control tools. Users are offered a catalog of files, folders and team chats, and spreadsheets are the main element of the service. They can be created from scratch or based on various templates (for product launches, sales coordination, project planning, etc.). Smartsheet also allows you to import spreadsheets from other formats: Excel, Google, Microsoft Project, even in its interface there are cards for managing tasks and tracking their progress. More
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