- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to MSG91
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to MSG91
Integration Freshdesk + MSG91
Create integration of Freshdesk and MSG91 yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
MSG91 (163 available connectors)
Without restrictions
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Automation capabilities of
Freshdesk and MSG91
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to MSG91.
Transmit data at specified intervals from Freshdesk to MSG91.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: MSG91, available actions:
- Send EMAIL
- Send SMS
F.A.Q. on integration of Freshdesk and MSG91
How is integration of Freshdesk and MSG91 carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with MSG91?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and MSG91
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about MSG91
The MSG91 cloud platform provides over 10 API-related services for developers and businesses. These include APIs for mailing and SMS messaging, voice calls through sites, services and applications, sending messages through instant messengers (WhatsApp), two-factor authentication, customer interaction module (CRM), etc. The system supports automatic multichannel mailings with high deliverability rates and low latency in sending messages, as well as flexible reporting and analytics capabilities. MSG91 is integrated with networks of more than 800 operators in 190 countries of the world. More
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