- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Karix
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Karix
Integration Freshdesk + Karix
Create integration of Freshdesk and Karix yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Karix
Transmit data at specified intervals from Freshdesk to Karix.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and Karix
How is integration of Freshdesk and Karix carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Karix?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
The Karix online marketing and communications platform includes a set of tools, including functionality for organizing SMS and email newsletters, making voice calls, creating chat bots, RCS solutions (Rich Communication Services), web applications, and automation marketing campaigns and WhatsApp Business API integration. Using the platform, you can send different types of SMS messages and emails, personalize web content, develop chat bots, conduct multilingual voice broadcasts and create ready-made RCS solutions, as well as conduct detailed campaign analytics. More
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