- First, you need to register in ApiX-Drive
- Choose what data to transfer from Creatio to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Creatio to Freshdesk
Integration Creatio + Freshdesk
Create integration of Creatio and Freshdesk yourself, without programmers
Other available integrations
Creatio (245 available connectors)
Freshdesk (245 available connectors)
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Automation capabilities of
Creatio and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Creatio to Freshdesk.
Transmit data at specified intervals from Creatio to Freshdesk.
Data source: Creatio, available actions:
- Get ORDERS (modified)
- Get ORDERS (new)
- Get CONTACTS
- Get LEADS (modified)
- Get LEADS (new)
- Get SALES (modified)
- Get SALES (new)
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Creatio and Freshdesk
How is integration of Creatio and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Creatio with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Creatio and Freshdesk
Information about Creatio
Creatioe is a CRM system positioned as a single solution for sales, marketing and service management. This tool allows you to track a variety of processes within the company, regardless of their complexity. Creatio's extensive integration capabilities allow you to interact with third-party solutions, expanding functionality. According to some reports, this development of the Ukrainian company Terrasoft is one of the best CRMs for sales management. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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