- First, you need to register in ApiX-Drive
- Choose what data to transfer from Pact to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from Pact to Freshdesk
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Integration Pact + Freshdesk
Create integration of Pact and Freshdesk yourself, without programmers
Other available integrations
Pact (154 available connectors)
Freshdesk (246 available connectors)
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Automation capabilities of
Pact and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Pact to Freshdesk.
Transmit data at specified intervals from Pact to Freshdesk.
Data source: Pact, available actions:
- Get DATA
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of Pact and Freshdesk
How is integration of Pact and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Pact with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Pact and Freshdesk
Information about Pact
Pact is a messenger and social media business aggregator that allows entrepreneurs to quickly and conveniently interact with customers through a single interface. It supports a range of platforms including WhatsApp, WhatsApp Business, Viber, VK, Instagram (direct and comments), Facebook, OK, Telegram, and Avito. Through Pact, you can control functions such as text messaging, image processing, video, file processing, audio messaging, group chats, and more. We offer ready-made message templates for different business areas, there is integration with Bitrix24 and amoCRM, an affiliate program and a service for creating an official business account for WhatsApp (WABA). More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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