Integration Freshdesk + Telesign

Connect Freshdesk and Telesign via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Telesign integration

Create integration of Freshdesk and Telesign yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Telesign

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Telesign.
Integration of Freshdesk and Telesign
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Telesign, available actions:
  • Send SMS

F.A.Q. on integration of Freshdesk and Telesign

How is integration of Freshdesk and Telesign carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Telesign
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Telesign

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Telesign?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Telesign
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Telesign

Telesign is a communications platform that offers companies a range of functions to identify customers online and interact with them through different communication channels. The set of basic service capabilities includes onboarding, access control, account verification, etc. Telesign's other services include multichannel APIs including SMS API, RCS API, WhatsApp API, Viber API, etc. Additionally, solutions such as Voice API, number masking and virtual numbers are presented here. Verification services consist of several formats: SMS Verify, Silent Verification and Verify Plus. More

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