- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Telesign
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Telesign
Integration Freshdesk + Telesign
Create integration of Freshdesk and Telesign yourself, without programmers
Other available integrations
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Automation capabilities of
Freshdesk and Telesign
Transmit data at specified intervals from Freshdesk to Telesign.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and Telesign
How is integration of Freshdesk and Telesign carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Telesign?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Telesign is a communications platform that offers companies a range of functions to identify customers online and interact with them through different communication channels. The set of basic service capabilities includes onboarding, access control, account verification, etc. Telesign's other services include multichannel APIs including SMS API, RCS API, WhatsApp API, Viber API, etc. Additionally, solutions such as Voice API, number masking and virtual numbers are presented here. Verification services consist of several formats: SMS Verify, Silent Verification and Verify Plus. More
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